Customer
Service
Better – more sustainable – more profitable
Customer Service
Better – more sustainable – more profitable
We help you to scale your service business
The digitalization of service processes eliminates media breaks, reduces costs and improves the customer experience.
Our solutions
Expense reports now in 3 seconds
Get to know our newest solution Yokoy. This service is based on artificial intelligence, takes the annoying expense reports off your hands and gets even better with every new receipt.
What our customers say
Raphael Dudli
Energie 360°, Zürich
Head of Business Analysis & Processes
“Thanks to the professional, solution-oriented and customer-focused cooperation, we were able to implement several projects very successfully with OPUSm.”
Klaus Lindenmeier
IT Manager
With OPUSm and their very experienced consultants, we have chosen the right partner for the digitalisation of our service processes.
Michael Glatthard
Energie 360°, Zürich
Head of IT and processes
“The best IT project ever.”
Jürg Schneider
Komax AG, Dierikon
VP Global Market Services
“OPUSm knows how to make the service business digital.”
Bruno Michel
Ansaldo Energia Switzerkand AG, Baden
Service Process Improvement Manager
“OPUSm has understood the challenging reqirement when designing and deploying the FSM soluiton.”
Nico Jakobi
Rychiger AG, Steffisburg
Customer Service Manager
“Thanks to the excellent cooperation with OPUSm, we have successfully digitalised our service processes.”
We are happy
to advise you
Would you like an initial consultation or are you already looking for a specific solution? Please call us or send us a short e-mail.
We are happy to advise you
Would you like an initial consultation or are you already looking for a specific solution? Please call us or send us a short e-mail.
